ST03N: SAP Workload Monitor

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Transaction code ST03N is used to analyze statistical data for the ABAP kernel and monitor the performance of a system. You can display the total values for all instances, and compare the performance of particular instances over a period of time. ST03N is the replacement of transaction code ST03.

The workload overview provides system administrators with various detailed information about the most important workload data, such as the CPU time, the number of database changes, the response times, and so on. You can display the workload overview for all task types (Dialog, Background, RFC, ALE, and Update), or only for one particular task type.

ST03N - Expert Mode

ST03N - Average Time per Step

Workload Overview

Workload statistic overview

Processing time

This is equivalent to response time minus the sum of wait time, database request time, load time, roll time, and enqueue time

Hint: > 2x of CPU time.
Problem: Check on hardware side.

CPU time

A work process uses the CPU.

Hint: 40% of response time.
Problem: CPU bottleneck
• Using transaction code ST06, go to Detail Analysis Menu -> Top CPU , check existence of Non-SAP (external) programs by sorting by CPU time. Try to run these external programs in offline hours.
• Using transaction code ST02, check for any swapping happening in all the buffers. If there is high swapping for any buffer, increase the size of the buffer.

Response time

The time when a dialog process sends a request to a dispatcher work process, and the dialog is complete and the data is transferred to the presentation layer. The response time does not include the time for transferring the data from the SAP front end to the application server.

Hint: 1 second (dialog), <1 second (update)

Wait time

The time when a user request sits in the dispatcher queue. It starts when user request is entered in the dispatcher queue; and ends when the request starts being processed.

Hint: < 10% of response time
Problem: Long running tasks, locked tasks, not enough work process.
• Using transaction code SM50, look for all the configured work processes are in Waiting or Running state. If all the wotk processes are running state, then increase the number of Dialog work processes.
• Using transaction code SM66, monitor and analyze the total work processes configured in all the servers and instances.

DB calls

Number of parsed accesses to the database.

Hint: DB calls/requests good ratio is 1:10 = efficiency table buffering

DB requests/DB Time

The time when a database request is put through to the database interface & when the database interface has delivered the result.

Hint: 40% of response time
Problem: CPU/memory bottleneck on DB server, expensive SQL statement, missing indexes, small buffer, missing statistics
Using transaction code ST04,
• The value of database buffer quality (> 95%), if <, increase database buffer cache size.
Reads/User Calls (< 30), if >, the expensive SQL statements need to be tune.

Some of expensive SQL statement problems:
i) incorrect index access (Solution = create new index or reorganize the index)
ii) high table size (Solution = archive the old entries)

Average load & generation

The time needed to load and generate objects.

Hint: < 10% of response time, < 50ms.
Problem: Program buffer, CUA buffer, screen buffer too small.

GUI time

Response time between the dispatcher and the GUI during the round trips (round trips are communication steps between the SAP system and the front end during a transaction step).

Hint: < 200ms.
Problem: Network between GUI & SAP GUI.
• Using transaction code ST06, go to Detail Analysis Menu -> LAN Check by PING. If there is high Avg. time or Loss time for any presentation servers, means there are some settings need to be change for the presentation server.
• Using transaction code SE38, execute report PROFGEN_CORR_REPORT_5. From the output check if any user assigned with > 1000 user menu nodes.

Roll in time

The time needed to roll user context information into the work process.

Hint: < 20ms.
Problem: SAP memory configuration (extended memory, roll buffer).

Roll wait time

Queue time in the roll area.

Hint: < 200ms.
Problem: Network between GUI & SAP.

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