The procedure cannot proceed with JVM8 start option for product releases lower than NetWeaver 750



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Symptom

While executing the adapter installation in SAP PI system using the Software Update Manager (SUM) tool, below error coming out,

The procedure cannot proceed with JVM8 start option for product releases lower than NetWeaver 750. Please stop the SUM tool and start the procedure with JVM6 option as described in the Software Update Manager guide

Solution

In our scenario, we are on SAP NetWeaver 7.5, Windows operating system and Microsoft SQL Server database environment. Depending on the SUM tools version, you may do the following actions,

1. Stop the current SUM running.

2. Execute the following command with,

STARTUP.BAT confighostagent jvm6
STARTUP.BAT jvm6 <em>(newer SUM version)</em>

3. Launch the SUM again from your browser.

PS: We just recently tested with SUM1.0 SP20 – We didn’t stop the running SUM but we just execute the STARTUP.BAT confighostagent jvm6. When we refresh the browser screen – it passed the error.

You have to refer to the latest SUM guide and below SAP notes,

• 2469202 – Software Update Manager (SUM) Error in the step: DETERMINE-JDBC-DRIVER – The procedure cannot proceed with JVM8 start option for product releases lower than NetWeaver 750
• 2297776 – Software Update Manager (SUM) Error in the step: DETERMINE-JDBC-DRIVER – The procedure cannot proceed with JVM6 option and target product NetWeaver 750 or later

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