Symptom
The following errors occur when you run transaction code SOAMANAGER:
• Blank page/ Blank screen
• Wrong URL(protocol, host, port)
• HTTP 500 error
• Internet Explorer cannot display the webpage
• The content of the page is displayed with white background, unformatted
Solution
The solution was taken from SAP Note 1936501 – Transaction SOAMANAGER does not work.
Ensure the following configurations are done before using transaction SOAMANAGER:
1. HTTP or HTTPS has been enabled
Check in transaction SMICM → Services, whether HTTP or HTTPS has been enabled. If not, set profile parameter icm/server_port_ to enable HTTP or HTTPS. Refer to documentation here and Note 510007 if you would like to use HTTPS.
2. FQHN has been configured
Refer to SAP Note 773830 and 434918. FQHN should be set in format … For example: test.mycompany.com
3. The FQHN configured in step 2 can be resolved to the corresponding IP address in the client PC and the IP address is reachable from client PC. Use ping to check, if the IP is correct. If the IP is not correct or cannot be reached, contact local network team for help.
4. Check the HTTPURLLOC table.
If testing service /sap/bc/webdynpro/sap/APPL_SOAP_MANAGEMENT via SICF generates correct URL, but calling transaction SOAMANAGER does not, it means the HTTPURLLOC table is not configure properly. Check Wiki for details and steps.
4. Relevant services in transaction SICF must exist and should be activated.
• SAP Note 517484
• SAP Note 1088717
• SAP Note 1124553
If ICF service /sap/bc/webdynpro/sap/APPL_SOAP_MANAGEMENT does not exist, the service can be created for the Web Dynpro application APPL_SOAP_MANAGEMENT as described in SAP Note 1768102.
6. If HTTP 402 or HTTP 500 Timeout error occurs, adjust ICM timeout setting following SAP KBA 2220311 and SAP Note 824554.
7. Go to the Product Availability Matrix and check, if the browser is supported. Search for the product version (eg. SAP EHP1 FOR SAP NETWEAVER 7.3) and in the “SAP NetWeaver 7.xx PAM (PDF)” Browser Support for WebDynpro applications.
8. The latest unified rendering is deployed in the system. Check with the report WDG_MAINTAIN_UR_MIMES the current version. The following wiki page helps to find the latest patch and describes in detail how to properly apply: Unified Rendering Notes – Which one to apply.
