
After some patching or upgrade activities which related to SAP Fiori application, some Fiori icons and texts are missing and overlapping on Fiori tiles.
Solution
The cache must be invalidated in 3 below places,
- Client system
- Frontend system
- Backend system
Location 1: Client System
You have to manually clear the web browser cache / cookies depending on web browser setting. Please check for the web browser support site for further instructions.
As an example for Chrome, click on 3 vertical dots and look for More tools > Clear browsing data. Choose All time to delete everything and check the boxes, “Cookies and other site data” and “Cached images and files”. Click Clear data.

For Fiori Client, you can do it manually with Settings > Clear Cache.
Location 2: Frontend System
1. Invalidate ICM cache
Use transaction code SMICM, select Goto > HTTP Plug-In > Server Cache > Invalidate Globally.

2. UI2 cache
Refer to the following SAP Notes,
- 2319491 – How to clean up the cache after applying changes that affect SAP Fiori apps
- 2362875 – UI2 Caches and their synchronization with the database
- 2116090 – UI Addon, SAP_UI: Information for customers for efficient incident analysis
3. Invalidate metadata cache
Use transaction code /IWFND/CACHE_CLEANUP.

Location 3: Backend System
Use transaction code /IWBEP/CACHE_CLEANUP.

SAP Notes
- 2017117 – Resetting the gateway metadata cache following UI add-on upgrade
- 2116090 – UI Addon, SAP_UI: Information for customers for efficient incident analysis
- 2362875 – UI2 Caches and their synchronization with the database
- 2474334 – When to use /UI5/UPDATE_CACHEBUSTER or /UI5/APP_INDEX_CALCULATE



