disp+work (Dispatcher): Running but Dialog Queue info unavailable

You are starting up the SAP application on the Windows environment. The SAP system is accessible and you are able to logon but you notice the disp+work from the SAP Management Console is in “yellow” color.

Solution

There are multiple causes for this issue, you may refer to below SAP Notes,

  • 72248 – SAP R/3 before 7.0: Dispatcher in status ‘yellow’, SAP system is running
  • 1586315 – Dialog Queue Info Unavailable in SAP MMC After Kernel Update
  • 2004710 – How to re-install a SAP Service on Windows platforms
  • 2237021 – Method GetProcessList returns dispatcher Running but Dialog Queue info unavailable
  • 1899842 – SAP MMC shows incorrect status or DCOM errors are raised

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