SPAM: No valid queue for [component] rel. [version]

No valid queue for [Component] rel. [version]
Message no. TN402

Diagnosis

You want to define a Support Package queue using the component selection, however your attempt failed.

System Response

Defining the queue using the component selection can cause important outbound information to be missing from the queue calculator, meaning that the system is unable to calculate a valid queue. In this case the system also fails to return any detailed error information.

Procedure

Attempt to calculate the queue again by specifying a target Support Package in the OCS package directory. This method makes it easier for the system to return error information (such as missing prerequisites).

Proceed as follows

1. In the Support Package Manager, choose New Support Packages under Directory. Under New, the OCS package directory shows you all the new Support Packages that are available in your system.

2. Position the cursor on the target Support Package you require and choose Calculate Queue. This may lead to one of the following results:

  • The system calculates a valid queue and displays it.
  • The system is unable to calculate the queue and specifies which prerequisites must be fulfilled for the queue to be calculated successfully.
  • Load the required Support Packages and start the queue

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