Symptom
You received error ” Portal Runtime Error. The exception was logged. Inform your system administrator. Exception ID xxxxx. ” while accessing the content of your SAP portal system.
Action
Login to the operating system level. In this example, the operating system level is UNIX. Go to the /usr/sap/SID/j2ee/cluster/server0/log. Look for the latest log on error occurred. Filter the log file by the Exception ID. In here, you’ll find the error details.
Caused by: java.lang.OutOfMemoryError
Solution
1. Restart the Java.
or
2. Refer to this link for better error resolution understanding.
