
Symptom
Active call for process 16101 user 'araadm' program 'oracle@itsiti' SHUTDOWN: waiting for active calls to complete.
Solution 1
1. Shutdown database with ABORT option
SQL> shutdown abort;
2.Open database with RESTRICT option
SQL> startup restrict
3. Shutdown database with NORMAL option
SQL> shutdown normal;
Solution 2
1. Check the process that are still active.
ps -ef | grep LOCAL
2. Kill the process manually at the OS level
kill <PROCESS-ID>
or you can kill all the process occupied by the SIDadm
killall -u <USER>
3. Execute shutdown again
SQL> shutdown immediate;
