Internal error – NUMBER_GET_NEXT call error (SU01)

While setting up a new user in transaction code SU01, you encounter a crash with a runtime error titled MESSAGE_TYPE_X.

The error message reads, “Internal error – NUMBER_GET_NEXT call error” (AM885).

Error analysis
    Short text of the error message:
    Internal error - NUMBER_GET_NEXT call error
    Long text of the error message:
    Technical information about the message:
    Message class....... AM
    Number.............. 885
    Variable 1.......... NUMBER_GET_NEXT
    Variable 2..........
    Variable 3..........
    Variable 4.......... " "

Solution

To determine the highest address number that has already been assigned in Business Address Services, please run the report “Z_OSSNOTE_445575” from the SAP Note 445575. If the highest address number that has already been assigned is higher than the NR Status, change the value of the NR Status number in transaction code SA01 to be higher. (for instance, 100).

You can refer to below SAP Notes,

• 2547089 – AM 885 Error when creating a user in SU01 ( MESSAGE_TYPE_X dump also occur )
• 445575 – Report for determining the highest assigned address number
• 1600487 – Dump MESSAGE_TYPE_X (Message AM 842) in relation to ADDR_SAVE_INTERN function module occurs / BC-SRV-ADR