(SWPM) Modifying the GROUP HOSTNAME \ SAP_ [SID]

You encountered below error message while installing the SAP system. This could also be happen if you are performing the system copy on a new server.

Checking account HOSTNAME\SAP_SID_GlobalAdmin for system SID...

Modifying the GROUP HOSTNAME\SAP_SID_GlobalAdmin failed.
SOLUTION: Modify the account manually and choose OK to continue.
If you choose Cancel, the installation will be aborted.
The detailed error message is as follows:

modlib.jslib.caughtException:
Caught ::ESyException in module call: At line 236 file \bas/bas/749_REL/bc_749_REL/src/ins/SAPINST/impl/src/syslib/account/synxcaccmg.cpp
Call stack:
CThrThread.cpp: 85: CThrThread::threadFunction()
CSiServiceSet.cpp: 63: CSiServiceSet::executeService()
CSiStepExecute.cpp: 915: CSiStepExecute::execute()
EJSController.cpp: 187: EJSControllerImpl::executeScript()
JSExtension.hpp: 1136: CallFunctionBase::call()
iaxxcaccount.cpp: 107: iastring CIaOsAccountConnect::callMemberFunction(iastring const&amp; name, args_t const&amp; args)
iaxxcaccount.cpp: 1033: iastring CIaOsAccountConnect::createGroup(args_t const&amp; _args)
iaxxbaccount.cpp: 84: CIaOsAccount::createGroup_impl()
synxcaccmg.cpp: 214: PSyGroup CSyAccountMgtImpl::createGroup(iastring sName, iastring sSID, ISyProgressObserver*) const

Solution

As stated in the error message, the solution is to create the account manually. We are taking the steps from the SAP Help guide,

You normally perform a domain installation of the SAP system with a user who is a member of the domain Admins group, as described in Required User Authorization for Running the Installer. If for any reason, the account used for the installation is not a member of the domain Admins group, you can perform the installation with a domain user who is a member of the local Administrators group.
In this case, the domain administrator has to prepare the system appropriately for you. The domain administrator can perform the following steps either using the installer or manually.

Step 1: Create the new global group SAP_[SAPSID]_GlobalAdmin.

Step 2: Create the two new SAP system users [sapsid]adm and SAPService[SAPSID].

Step 3: Add the users [sapsid]adm and SAPService[SAPSID] to the newly created group SAP_[SAPSID]_GlobalAdmin.