The Communication Monitor allows you to oversee the success of your imports and exports. Access the monitor from the Setting Up the Integration with SAP Concur screen by choosing System -> Communication Monitor or by using transaction CTE_MONI.
All objects and documents are listed for which the integration wizards have been completed. If no export or import exists, all columns will show 0 accordingly. As soon as the first export or import is completed, you can find the total amount of exported objects or imported documents in the Replicated Objects column.
Ideally, the sum of the Successful Objects, Failed Objects, and Objects To Be Processed matches the number of Replicated Objects for imported objects. For exported objects, the sum of the Successful Objects, Deleted Objects, and Objects Not Created matches the number of Replicated Objects.
The Concur list name is displayed to distinguish between the different types of cost objects. Objects used in multiple lists, e.g. company code, are displayed several times in the monitor. Different list levels are shown in descending order, just like in the Concur system.
However, note that sublist levels don’t contain numbers in the column Objects To Be Processed.
Viewing the Logs
If you chose the automatic export or import option in the wizards, the objects and documents will be processed according to their schedule.
For an overview of the different manual and automated run logs, select a line and choose Show Run Logs -> Batch Processing (Automatic) or Dialog Processing (Manual).
If you want to search for the existing logs directly, use transaction SLG1. In the Object field, enter CONCUR_INTEGRATION and in the Subobject field, select the relevant object and then choose Execute.
As a result, all object logs for that particular processing from the last 4 weeks are displayed on a new screen. You can also display all logs in one go, too, by selecting Show All instead. If you choose to display all logs, you can quickly identify which runs were automatic and which were manual. In column Mode, automatic runs are marked as Batch processing while manual runs are named Dialog processing. Note: Because the logs are periodically deleted, it is possible that the number of logs shown and the number in column Failed Objects differ.
Refreshing the Table
The columns Check Performed and Duration in Seconds provide you with a quick reference as to when the information on this screen was last updated and how long it took. You can also view this information for all exports when you click on any value that’s greater than 0.
The figures on this screen are automatically recalculated with every exported object and imported document when the last recalculation was done more than 4 hours ago for that specific object type. However, you can also ensure that the numbers you see are current by highlighting the line in question and choosing Refresh.
It is also possible to refresh an object after you’ve clicked on a value greater than 0. You should be aware, however, that when you refresh one cost object type, all cost object types will be refreshed regardless of which screen you’re refreshing from.
Navigating on the Communication Monitor Screen
Forward navigation to more detailed information is available for objects and documents whose values are greater than 0. If N/A is present in the table, this means that forward navigation is not possible for that specific object or document.
If you click on the number belonging to an exported object in the columns Replicated Objects, Successful Objects, and Deleted Objects, the system shows you a list of which objects were exported and when the last successful export date was. You can also view the HTTP log for an export object, e.g. because the data in Concur differs from that in the SAP system, by highlighting the object in question and choosing Show HTTP Logs. HTTP logs are available for all main list levels like cost center but are not available for sublist levels like company code.
Note that authorization CTE_DISPLAY_HTTP_LOG is required to view the logs.
Clicking on an exported object listed in the columns Objects Not Created, Objects Not Updated, Objects Not Deleted, and Failed Objects will show you a list of all errors. You can then double-click a line for a detailed view which provides instructions on how to resolve the error and informs you which specific object is affected. Should you need to view the HTTP log for an object in one of these 4 columns, you can do so from the detailed view by highlighting the object in question and choosing Show HTTP Logs. After resolving the error, a re-export of the object should be successful.
The forward navigation of exported objects in column Objects To Be Processed shows you the next export date and the last successful export date for each individual object.
The forward navigation for documents in the columns Replicated Objects, Successful Objects, Deleted Objects, and Objects To Be Processed displays the Concur Documents screen with a default view. For example, if you’d like to view the expense reports found in the column Deleted Objects, then the system will display the Concur Documents screen with the expense reports that have document status reversed or obsolete.
Like with the failed objects, clicking one of the document types under Failed Objects will also show you a list of all errors. Here, too, you can double-click a line for a detailed view which provides instructions on how to resolve the error and informs you which specific document is affected. After resolving the error, a re-import of the document should be successful.
Note that there is a difference between objects and documents that are categorized as failed objects and the objects and documents that are objects to be processed. Failed Objects are those that could neither be created nor updated. For documents, these are the documents that have errors. Objects To Be Processed contains the objects that haven’t been processed for export yet, e.g. objects with future changes. The documents that weren’t processed after the import are also listed in this column.
Restrictions
- The number of single displayed objects is limited to 150,000. Therefore, if 200,000 objects are listed under Replicated Objects, then only the first 150,000 objects are shown when you click that number.
- The number of listed detailed logs is limited to 10,000. This means that you will see the detailed logs for the first 10,000 objects only if more than 10,000 failed objects exist.
- If the number of deleted objects differs from the number of objects displayed in the detailed view, a delay in the database synchronization may be the cause.
- By clicking on the sublist level of a cost object, a message will inform you that logs are available for the cost objects in the list. You can click the logs of the appropriate cost object for more details.
- If you want to analyze logs that aren’t displayed, you can search for them directly using transaction SLG1.
