Your laptop is able to connect to the 2.4GHz WiFi but unfortunately not to 5GHz WiFi. You are wandering if it’s due to your laptop supportability to the 5GHz WiFi. So, how do you check that,
Launch the Windows command prompt and execute below command,
netsh wlan show drivers
The output shown as below,
Interface name: Wi-Fi
Driver : Intel(R) Dual Band Wireless-AC 8265
Vendor : Intel Corporation
Provider : Intel
Date : 10/09/2019
Version : 20.70.13.2
INF file : oem48.inf
Type : Native Wi-Fi Driver
Radio types supported : 802.11b 802.11g 802.11n 802.11a 802.11ac
FIPS 140-2 mode supported : Yes
802.11w Management Frame Protection supported : Yes
Hosted network supported : No
Authentication and cipher supported in infrastructure mode:
Open None
Open WEP-40bit
Open WEP-104bit
Open WEP
WPA-Enterprise TKIP
WPA-Enterprise CCMP
WPA-Personal TKIP
WPA-Personal CCMP
WPA2-Enterprise TKIP
WPA2-Enterprise CCMP
WPA2-Personal TKIP
WPA2-Personal CCMP
Open Vendor defined
Vendor defined Vendor defined
IHV service present : Yes
IHV adapter OUI : [00 00 00], type: [00]
IHV extensibility DLL path: C:\Windows\system32\IntelIHVRouter06.dll
IHV UI extensibility ClSID: {00000000-0000-0000-0000-000000000000}
IHV diagnostics CLSID : {00000000-0000-0000-0000-000000000000}
Wireless Display Supported: Yes (Graphics Driver: Yes, Wi-Fi Driver: Yes)
Look at the Radio types supported and the descriptions below,
Radio types supported : 802.11b 802.11g 802.11n 802.11a 802.11ac
- 802.11ac – Support 5GHz network capability.
- 802.11n – Support both 2.4GHz and 5GHz network capability.
- 802.11a – Support 5GHz band.
- 802.11b and 802.11g – Support 2.4GHz only.
I am getting this: 802.11b 802.11g 802.11n does that mean that my laptop supports 5GHz wifi ? I mean my laptop is not able to see 5GHz wifi
if so, your laptop may or may not support 5 ghz