Printer Status not available. Printer host name/IP
Message no. PO792
Diagnosis
You want to query the status of a printer.
System Response
The system attempts to query the status of a printer over the network. This is only possible for network printers, since the protocol on which the status query is based is SNMP. The network printer must support SNMP.
The status query returned the following message:
Printer Status not available. Printer host name/IP
Procedure
If the printer is a network printer and the status query is not working, enter the network address (IP address or host name) of the printer in SPAD. The Internet Graphics Server (IGS) must also be configured and accessible in the SAP system, since SNMP communication uses the IGS. Note: it is not possible to query the status of front-end printers.
Procedure for System Administration
An updated version of the IGS is required to query the status of printers.
To query the status of printers with access method S, an updated version of SAPSprint is required.
