
You are seeing the below error when opening the transaction code RZ10.
RZ10: Unknown error when calling the profile editor

Solution
- Restart the sapstartsrv (please refer to Resolution step 6. in SAP Note 1563660)
Execute 'sapcontrol -nr [instance nr] -user [sid]adm [password] -function RestartService' on each servers
Execute 'sapcontrol -nr [instance nr] -user [sid]adm [password] -function StopService' afterwards 'sapcontrol -nr [instance nr] -user [sid]adm [password] -function StartService'
Note:
Only on Unix:
- kill the corresponding sapstartsrv process by 'kill [Process ID]' or 'kill -9 [Process ID]'
- remove /tmp/.sapstartsrv[instancenr]_sapstartsrv.log file and /tmp/.sapstream5[instancenr]13 and /tmp/.sapstream5[instancenr]14 sockets
- execute '[exe path]/sapstartsrv pf=[profile path]/[startup rofile] -D -u [sid]adm' as [sid]adm user
Only on Unix: 'stopsap startupsrv' afterwards 'startsap startupsrv'
- The, restart the SAP system.
- Once SAP system is up and running, perform the SAP profile import,
- Launch the transaction code RZ10,
- From the top menu, select Utilities,
- Select on the Import profiles,
- Choose “of active servers”.


