No queue calculation because of a missing maintenance certificate
Message no. TN808
Diagnosis
Attempted to define a queue that contains OCS Package SAPXXXXX delivered by SAP. This failed as no valid maintenance certificate was found in the system.
Procedure
Install a valid maintenance certificate and repeat the queue calculation.
Background Information
As of 2009, maintenance certificates are required to be able to install and maintain SAP software with the Add-On Installation Tool and Support Package Manager. These maintenance certificates can be requested with SAP Solution Manager and are distributed to the systems automatically.
For more information, see the SAP Support Portal under http://service.sap.com/maintenancecertificate and SAP Note 1240265.
Component SV-SMG-LIC is also available for reporting an problems or any further questions.
You can refer to below articles, on how to install the maintenance SAP license into the SAP system. This is a requirement before you can proceed with the add-on installation or update.
- Install SAP License from OS Level (SAPLIKEY) (via OS level)
- SAP License Installation (via SAPGUI level)
