Information below is taken from SAP Note 2881515 – Introduction to the Technical Downtime Optimization App.
You are interested in detailed information about an executed system maintenance procedure using SUM, such as general or additional information, runtimes, and optimization potential. This information can help you meet the overall downtime requirements. For example, if the business downtime is to take place during the weekend and the technical downtime must fit into this time frame. The Technical Downtime Optimization app can display the required information in a structured format. It thus can help you to optimize the next SUM run to achieve minimum downtime and smooth system maintenance.
After the system maintenance procedure is completed, you choose in the feedback dialog of SUM the link Submit Analytics to SAP. The procedure data is then sent to SAP for analysis. The results are available in the Technical Downtime Optimization app after 3 to 4 hours. Here you see:
- General information in the Header part
- Runtime information in the Durations part
- Detailed information or even optimization approaches in the Details part
Additional optimization proposals are added over time. If you have not submitted any data, but you have kept the SUM archive, you can restart SUM and reopen the feedback dialog. Then you can choose the link Submit Analytics to SAP.
The Technical Downtime Optimization app is available free of charge in the SAP Support Launchpad portal at https://launchpad.support.sap.com/#/downtimeoptimization.
