XSA Controller Services Failed to Start (Invalid License)

While starting up the SAP HANA Cockpit, below error coming out,

XSA Controller Log
 Version: v1.0.98 (built 2018-11-16 11:48:26, codeline REL, SAP SE)
 [2019-10-05 14:16:14:420]-[Controller.Admin]-[log]-[controller]-[startup]: Applying profile 'M'
 [2019-10-05 14:16:14:448]-[Controller.Admin]-[error]-[.]-[.]: Failed to start controller
 com.sap.xs2rt.controller.ControllerExceptions$ControllerStartUpException:
Unable to initialize the config store: SAP DBTech JDBC: [19]: invalid license
         at com.sap.xs2rt.controller.impl.ControllerImpl.startUpInternal(ControllerImpl.java:1108)
         at com.sap.xs2rt.controller.impl.ControllerImpl.startUp(ControllerImpl.java:782)
         at com.sap.xs2rt.controller.impl.ControllerConsole.main(ControllerConsole.java:753)
 Caused by: com.sap.db.jdbc.exceptions.JDBCDriverException: SAP DBTech JDBC: [19]: invalid license
         at com.sap.db.jdbc.exceptions.SQLExceptionSapDB._newInstance(SQLExceptionSapDB.java:191)

The error is taken from the below trace location. You can refer to this SAP Note 2462741 – Collecting traces to troubleshoot XSA runtime/startup issues for details on XSA traces.

/hana/shared/HCD/xs/controller_data/controller/tracing/log
> ls
controller_0.log

Solution

Refer to the following link to solve the issue,

Step 1: Request the SAP HANA Cockpit license from the SAP Marketplace.

Step 2: Download and install it in using SAP HANA Studio.

Note

SAP Note 2652184 – Error: xscontroller and xsexecagent services have failed to start due to invalid license

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